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Virtual Assistants

Your tailor-made virtual assistant to solve doubts, accompany your customers and capture their attention.

A virtual assistant is a character, avatar or digital actor that interacts with users, guides them and provides them with information in a close and dynamic way. It becomes a “host” of your brand on screens, kiosks or devices, helping to explain services, solve frequently asked questions and make the user experience more attractive.

How does it work?

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1. Waiting situation

At first, the assistant remains in “standby” mode, with small animations or messages designed to attract the attention of people passing nearby.

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2. Activating the wizard

When someone approaches or interacts with the screen (via a touch or a defined gesture), the assistant is automatically activated, welcomes and introduces itself to the user.

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3. Presentation of options

After the introduction, a menu appears with different options or topics available (products, services, help, promotions, etc.), in a clear and visual way.

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4. User interaction and consultation

The user can choose one of the options, either by touching the screen or by voice. The assistant responds by displaying related content: videos, texts, images, demonstrations or guided explanations.

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5. Consultation circuit completed

At the end of the explanation of a topic, the assistant invites the user to continue exploring other options or, if preferred, says goodbye and returns to the “waiting” state to attend to the next visitor.

We can work with resources you already have (images, videos, corporate pieces) or produce new content adapted to the format, the tone of your brand and the objectives of the project. In this way, the virtual assistant integrates naturally into your communication strategy.

Outstanding features:

  • It generates a high visual impact and transmits innovation, associating your brand with technology and modernity.
  • It attracts the attention of users and arouses their curiosity, increasing traffic to the point where it is located.
  • It allows you to approach the project in phases, incorporating more content or functionalities according to your needs.
  • Facilitates fast and centralized content updating.
  • Provides usage statistics to better understand user behavior.
  • Includes upgrade options and remote control.
  • Available in different formats: kiosk model, online version or tablet solution.
  • Ability to remotely monitor equipment status.
  • Online and offline statistics consultation.

We offer a comprehensive service that covers all phases of the project: script definition, content production, technical configuration, equipment setup, and post-launch support, so you don't have to worry about the technological side.

A product with multiple possibilities of use:

  • Customer service (24/365)
  • Promoter of new products
  • Seller
  • Entertainment and contests
  • Surveys

  • Motivation
  • After sales
  • News
  • E-learning
  • Guide tours

A complete service:

  • Script and filming
  • Studio voice-over
  • Post-production
  • 2D and 3D animation
  • Programming
  • Equipment sales and rental

  • Equipment configuration
  • Transport and installation anywhere in Spain
  • Remote maintenance
  • Technical Support
  • Equipment repair/replacement service

A solution designed to drive traffic, improve user experience and impress your audience in any environment.

Related projects.

CASMAR Virtual Assistant

Casmar

SONY Virtual Assistant

Sony

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